Frequently Asked Questions
Everything you need to know about shopping with us.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within metropolitan areas, while regional deliveries may take up to 10 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for change-of-mind purchases on full-priced items. Products must be in their original packaging, unused, and with all tags attached. Please note that sale items are final sale and cannot be returned.
How do I care for my Sage and Clare textiles?
To maintain the vibrancy and longevity of our handcrafted pieces, we recommend a cold, gentle machine wash with mild detergent. Avoid bleach and tumble drying; instead, line dry in the shade to prevent fading.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna for eligible customers.
Are your products ethically made?
Sustainability and ethics are at our core. We work closely with skilled artisans in India who use traditional techniques, ensuring fair wages, safe working conditions, and high-quality craftsmanship in every piece.